I. SMS Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
II. Types of SMS Communications
If you have consented to receive text messages from Cascade Neuropsychology, you may receive messages related to the following:
Scheduling
Appointment reminders
Telehealth Links
Follow-up messages
Billing inquiries
Customer Service
Security Alerts
III. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [ 1 ] SMS messages per week related to your appointments.
IV. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
V. Opt-In Method
You may opt-in to receive SMS messages from Cascade Neuropsychology in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
VI. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
VII. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 360-588-2500.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
VIII. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Terms of Service page.
Message frequency may vary
Effective Date: 01/01/2025
I. Introduction
At Cascade Neuropsychology, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your information when you participate in our SMS communication.
II. Information Collection
When you opt-in to receive SMS messages from Cascade Neuropsychology, we collect your phone number and any other information you provide during the opt-in process. This information is used to send you relevant messages.
III. Use of Information
Your information is used solely for the purpose of sending you SMS messages related to our services. We do not share your phone number with third parties for the purpose of allowing them to send SMS messages to you.
IV. Consent
By opting in to receive SMS messages from Cascade Neuropsychology, you provide your express consent to receive messages from us. This may include scheduling You have the right to withdraw your consent at any time by replying "STOP" to any of our messages.
V. Opt-Out Instructions
To opt out of receiving SMS messages from Cascade Neuropsychology, simply reply "STOP" to any message you receive. We will promptly remove your phone number from our system and stop sending you messages.
VI. Security Measures
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is stored securely and is only accessible to authorized personnel.
VII. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.
VIII. Complaints
For any complaints, questions, or concerns regarding this privacy policy, please send a letter to:
Cascade Neuropsychology
12 Bellwether Way, STE 240 Bellingham, WA 98225
Phone: 360-588-2500
